Shipping Policy

Coverage

We offer free delivery across India. A small number of remote or unserviceable pin codes may not be covered — delivery availability for your pin code is confirmed at checkout before your order is placed.

If your pin code is not serviceable at checkout, we are unable to accept the order. We recommend checking availability before completing your purchase.

Timeframe

Orders are typically delivered within 7–21 days of confirmation. Delivery timelines are estimates, not guarantees. Factors outside our control — weather, logistics disruptions, public holidays — may occasionally cause delays.

If we are unable to ship your order within 30 days of confirmation, we will contact you with a revised timeline. If the revised timeline is not acceptable to you, we will cancel the order and issue a full refund with no deductions.

After You Order

Once your order is confirmed, you will receive an order confirmation by email. Our products are made to order — you will be notified when your order is dispatched, and tracking information will be shared at that point.

Cost

Delivery is free on all standard orders. If any delivery charge applies to your specific order, it will be shown at checkout before payment.

Transit Damage

Because our products are high-value items, we want you to have confidence in how your order arrives. For applicable orders, we may offer one or both of the following:

Open-box delivery: Your order is opened and inspected in your presence before you accept it. If anything is not right, you can refuse it on the spot.

Shipment insurance: Available through our logistics partners on applicable orders. Where available, this will be confirmed to you at or before delivery.

If your order arrives by courier with visible damage, the action you take at the time of delivery determines whether a claim is possible:

For significant damage — refuse the delivery. Do not sign the receipt. This creates an unambiguous record with the courier.

For minor damage — photograph the package thoroughly before accepting. Mark the receipt as damaged before signing. Be aware that some couriers treat any signed receipt as acceptance, regardless of notation — so photograph everything before you sign anything.

In either case, contact us or the courier promptly. We will help coordinate the claim, but our ability to recover depends on what was recorded at the time of delivery.

Gift Cards

Gift cards are delivered electronically by email — immediately after payment is confirmed, or on the delivery date chosen at purchase. Nothing is physically shipped. If the recipient does not see the email, check the spam folder or contact .